3 Definitive Features of a Defect Management Tool

Introduction to Defect Management Tool

Defect tracking is one of the major aspects of a software development process. Without getting into the debate of whether a defect is major or minor, it is absolutely necessary to identify, manage, and fix each and every defect in order to develop a stable and effective software application.

In the software industry, people believe that there is no need to use defect management tools. They believe that there is no point in tracking a never-ending inventory of defects, as the ultimate aim is to fix the defects as soon as they appear in the application.

However, if we look from a manager’s perspective, then identifying the source of a defect and then monitoring the defect management process is extremely crucial.

Although vendors in the market claim that they provide defect tracking tools with the best features. Yet it is crucial to choose the appropriate defect tracking tool for your organization. 

Accessible from anywhere and at any time:

In current times, users who submit defects are located in different geographical locations. They need to be able to access the defect management tool anytime, from anywhere in the world.

The tool should be web-based and should be accessible from mobile devices running on different OS. In short, it should be available to be used at any hour of the day, and regardless of its physical location. 

Submit defects from different sources conveniently 

A defect tracking tool should have the capability to import defects from all these varied sources and store them in a centralized repository, so that management can get reports and metrics out of the data. Generally, users do not want to spend time submitting or updating defects. 

Further visit: Amazing Jira Test Management Tools in Software Testing

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Integration with other tools

Another important feature to look for in a defect tracking tool is the ability to integrate with other modules of software testing tools. This allows the management to track the progress of a release from a centralized location.

In many cases, the testing teams and the defect management teams manage their test cases, defects, and code files in various tools.

Unless these artifacts are integrated with each other, a lot of manual interventions are required for importing the defects from the testing tools to the defect management tools. Thus, integration is a must-have feature. 


A QA manager needs to analyze the efficiency of defect tracking in an efficient manner while minimizing the cost involved in the process. A defect tracking tool simplifies the defects being reported from various courses.

These defects are submitted by customers, developers, and testers from time to time. It is not always logically possible to fix those defects as soon as they are submitted.

So chances of new defects appearing in the app during the process of resolving them are high. The new defects need to be tracked so that all important information about them is stored properly. It should also allow metrics and reporting that would help the management to analyze various defect trends.

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