6 Basic Preliminary Steps to Fix Your Internet Problems

Introduction to Internet Problems

The life of today revolves around the applications of the internet. Whether you are working, shopping, or binge-watching your favorite shows – you need a good and stable internet connection.

A good internet connection does not necessarily mean a high speed or fast internet, but it means a stable and uninterrupted connection.

In the USA, people are mostly relying on the Spectrum internet packages, as they provide you unlimited internet usability – with no disruption in the services or whatsoever.

Does it ever happen that your internet suddenly goes down?

Well, it’s inevitable – and you don’t always have the time to wait for a technician to visit your place. In that case, you should be aware of the preliminary measures that you can take before you leave it for a technician.

Check your devices

The simplest way to check your device is to check whether the internet connects to all of your devices or not? If it connects to your phone but not to your iPad, you might wish to restart your device.

Alternatively, you can disconnect the Wi-Fi and connect it back again by adding the password. If this does not solve your problem, you might wish to run network diagnostics or troubleshooting options.
However, if your internet is not connecting to either of your devices, you should take other steps concerning the modems and routers.

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Reboot the modems and routers

Your internet may experience outages because of the overheating of the router or modem. To reboot the router, simply switch it off by unplugging from the power cord and wait for a few minutes before turning it on again.

A router reboot usually fixes a choked connection. In case there is a problem with your router, you should try replacing it with a newer one.

Decrease the distance between the router and the device

Sometimes, the Wi-Fi signal strength drops or gets weak due to the individual household or workplace equipment. As a result, you do not get the speed that you applied the internet for.

To solve this problem, you might wish to move closer to the device to make sure that the device continuously and directly gets the signals.

Use ethernet cable instead of Wi-Fi

If even this does not solve the problem, simply go wired for the internet. Connect the ethernet cable with your devices such as a laptop or computer.

It will give a more stable and reliable internet connection and prevent you from facing internet problems in the future.

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Contact a Technical Expert

If nothing works in your case, call your service provider to help you diagnose and fix the problem. A representative of your internet service provider will take you through several steps on call.

For example, Spectrum internet customer support services assist you with minor problems on call. Moreover, in this way, you can easily find out that the outage is due to a technical difficulty in the internet service provider’s back-end.
By now, you must have an idea of how long it will take to fix the problem; therefore, you should better think of an alternative to run your necessary daily tasks. One such way is to use a Mobile hotspot until your service provider does not get you back online.

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Mobile hotspot

To use a mobile hotspot:
Turn on your smartphone’s data connection.
Create a hotspot – usually known as tethering in most smartphones.
Set a password that you only share with the devices that you want to be connected to.
Once you are done setting up the mobile hotspot, choose your phone’s connection from the list of available Wi-Fi connections, put in the password, and Tada! You are good to go.

The Verdict

If the internet goes down, it is not always your provider to blame. Sometimes, it can be faulty devices, old routers, or any other problem with your Wi-Fi or ethernet cable.

It would be better if you try to counter check all the possible faulty areas by yourself first and then contact your provider.

Say, we take spectrum as an example; the Spectrum internet packages usually come with free technical assistance to help you solve any technical difficulty or interruption in your internet services.

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