Management May Not Be Everyone’s Style: Here Is How A Bad Boss Is Born

If you asked all your friends, your family and – I regret to say – your…

A Checklist of Do and Don’t While Sending and Receiving Emails.

Prepare a checklist of do and don’t while sending and receiving emails. This is what I…

“Keep your cool”. What does this mean in terms of conversation control?

 “Keep your cool”. What does this mean in terms of conversation control?  The set of words…

How To Negotiate with a Customer Over Phone

 Assume you are working as an operator at a call center in India and are receiving…

How to Write a Minutes of Meeting

Write the minutes of an extra ordinary meeting of the share-holders of a textile company at…

What is an agenda? What are the characteristics of a well constructed agenda?

What is an agenda? What are the characteristics of a well constructed agenda?The agenda is a…