Introduction to Ways AI Can Help Your Business
Today we are in a technological revolution that is transforming several professions: the impact of artificial intelligence on the world of work and what it entails is immeasurable. And for any business out there, there is one pressing question you need to ask: how can you take advantage of this technology?
AI is disrupting in many sectors and is interfering in various professions. Thus, many companies use Artificial Intelligence to optimize their internal processes and to provide a high added value service in highly competitive professional sectors. So, what are the advantages they provide exactly? We’ll find out in this article.
AI Helps Employees Becoming More Productive
In the professional world, artificial intelligence represents, above all, a way to optimize and automate on time-consuming tasks. Several organizations have started to integrate artificial intelligence technologies into their internal processes.
Today, it is possible to use artificial intelligence to organize meetings according to the availability of each individual, create a virtual assistant to carry out administrative tasks, and even there are machine learning and AI algorithms that analyze certain legal aspects of complex bodies of law.
Another frequent use of AI within the company is the use of chatbots, to automatically respond to customer requests and inquiries. It’s a way of freeing up the employees responsible for customer support to devote themselves to more complex requests and delegate recurring, menial requests to AI
Improve Service and Bring More Value to the Customer
Having technology on your side can propel the business upwards and help deliver real added value to customers regardless of industry. By delegating certain tasks to algorithms, as mentioned above, the employees will find themselves freed from tasks with low added value and can devote themselves to more complex tasks that still require human intelligence and creativity.
Companies today are using artificial intelligence and machine learning algorithms to offer users a service adapted to their needs. This practise is widespread among startups, which have seized on this breakthrough and are not only introducing AI into their business processes but also into the various products and services they offer to their users.
The financial sector is one of the sectors most affected by advances in AI. We are witnessing the emergence of fintech which deploy a whole series of financial services that use AI to optimize processes, integrate automation and provide quality service to their users.
Human-Machine Collaboration Creates More Value
Combining artificial and human intelligence makes it possible to set up even more efficient business processes where AI brings its capacity of rapid data analysis processing and humans bring their intelligence and creativity. Companies, therefore, find themselves better equipped to listen to their customers and create more and more value for their customers if they take a combined approach.
Accountancy is a prime example of the influence of what AI and computer technologies can bring to a profession as a whole. When the first intelligent accounting management software appeared, there was first a fear that part of the profession would be lost to automaton.
However, very quickly, things evolved: far from being able to replace accountants, they can only perform certain specific tasks within certain frameworks. This didn’t result in the replacement of accountants, but by freeing the firm from activities such as data entry and repetitive calculations, it made accountants much more productive. This is why you need AI consulting to ensure you use AI correctly in your business to compliment your employees’ strengths.